Legal

Terms of Service

Last updated: April 6, 2026

1. Acceptance of Terms

Welcome to ULCUT AI Creative Studio ("Platform," "Service," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at https://ulcut.com and all related services, features, content, and applications offered by ULCUT AI Creative Studio.

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through a prominent notice on the Platform. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

2. Eligibility

To use ULCUT AI Creative Studio, you must:

  1. Be at least 18 years of age, or the age of legal majority in your jurisdiction, whichever is greater.
  2. Have the legal capacity and authority to enter into a binding agreement.
  3. Not be a person barred from receiving services under the laws of your applicable jurisdiction.
  4. Not have been previously suspended or removed from the Platform for violations of these Terms.

By using the Service, you represent and warrant that you meet all eligibility requirements. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration & Security

To access certain features of the Service, you must register for an account. When registering, you agree to:

  1. Provide accurate, current, and complete information during the registration process.
  2. Maintain and promptly update your account information to keep it accurate, current, and complete.
  3. Maintain the security and confidentiality of your login credentials, including your password and any one-time passcodes (OTPs).
  4. Not share your account credentials with any third party.
  5. Immediately notify us of any unauthorized use of your account or any other breach of security.
  6. Accept all responsibility for activity that occurs under your account, whether or not authorized by you.

We support registration via email with OTP verification and Google OAuth. You are responsible for any activity on your account regardless of the authentication method used. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised.

4. Description of Service

ULCUT AI Creative Studio is an AI-powered creative platform that provides users with the ability to generate visual content including, but not limited to:

The Service relies on third-party AI providers for content generation. We do not guarantee the availability, accuracy, or quality of any specific AI model or provider. We reserve the right to add, modify, or discontinue AI providers at any time without prior notice.

5. Credits & Payment

5.1 Credit System

The Service operates on a credit-based system. Credits are required to generate content. Each generation type consumes a specific number of credits based on factors including content type (photo or video), resolution, duration, and AI model used. Current credit costs are displayed in the Studio interface and may be adjusted at our discretion.

5.2 Acquiring Credits

Credits can be acquired through:

  1. Subscription Plans: Monthly recurring plans that include a fixed allocation of credits, renewed each billing cycle.
  2. Credit Packs: One-time purchases of additional credits at fixed prices.
  3. Promotional Credits: Credits granted through promotions, referral programs, or administrative actions.

5.3 Credit Refunds

If a generation fails due to a system error or AI provider failure, the credits consumed for that generation will be automatically refunded to your account. The system attempts up to two retries before marking a generation as failed. We do not guarantee refunds for generations that complete but do not meet your subjective expectations.

5.4 Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. By making a purchase, you agree to Stripe's Terms of Service and Privacy Policy. We do not store your complete credit card information on our servers. All payment data is handled directly by Stripe in compliance with PCI DSS standards.

5.5 Subscription Terms

Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your Profile > Billing page. Upon cancellation, you will retain access to your subscription benefits until the end of the current billing period. Unused credits from subscription plans do not roll over to the next billing period unless explicitly stated in your plan terms.

5.6 Pricing Changes

We reserve the right to change pricing for subscription plans and credit packs at any time. For existing subscribers, pricing changes will take effect at the start of the next billing period following notice of the change. We will provide at least 30 days' notice of any price increases.

5.7 Refund Policy

Subscription payments may be refunded if requested within 7 days of the initial purchase or renewal, provided that credits from the current billing period have not been substantially used. Credit pack purchases are non-refundable once credits have been added to your account. All refund requests must be submitted through our contact form or by emailing info@ulcut.com.

6. AI-Generated Content

6.1 Content Ownership

Subject to your compliance with these Terms, you retain rights to the content you generate using the Service for commercial and personal use. However, the legal landscape regarding AI-generated content ownership is evolving. We make no representations or warranties regarding the copyright status of AI-generated content in any jurisdiction.

6.2 Content Limitations

AI-generated content may be subject to additional terms and restrictions imposed by the underlying AI model providers. It is your responsibility to review and comply with the terms of the specific AI provider used for your generation. We are not liable for any claims arising from your use of AI-generated content.

6.3 No Guarantee of Uniqueness

Due to the nature of AI generation, similar or identical content may be produced for different users using similar prompts. We do not guarantee that any generated content will be unique or exclusive to you.

6.4 Content Storage

Generated content is stored on our servers and accessible through your Library. We retain generated content for reasonable periods but reserve the right to delete content after extended periods of account inactivity (180 days or more). We recommend downloading and backing up any content that is important to you.

7. User Conduct

You agree not to use the Service to:

  1. Generate content that depicts child sexual abuse material (CSAM) or the exploitation of minors in any form.
  2. Generate content intended to harass, threaten, defame, or intimidate any individual or group.
  3. Generate content that promotes violence, terrorism, or illegal activities.
  4. Generate content that infringes upon the intellectual property rights of any third party, including unauthorized use of copyrighted characters, trademarks, or likenesses.
  5. Generate deepfake content of real individuals without their explicit consent.
  6. Attempt to bypass content safety filters or moderation systems.
  7. Use the Service for any purpose that is fraudulent, deceptive, or misleading.
  8. Interfere with, disrupt, or attempt to gain unauthorized access to the Service, its servers, or networks.
  9. Use automated scripts, bots, or scrapers to access the Service without our express written permission.
  10. Resell, redistribute, or sublicense access to the Service or credits without authorization.
  11. Attempt to reverse-engineer, decompile, or extract the source code or underlying algorithms of the Service.
  12. Violate any applicable local, national, or international law or regulation.

We reserve the right to review generated content and user activity to ensure compliance with these Terms. Violations may result in immediate account suspension or termination without refund.

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its original content (excluding user-generated content), features, functionality, design, user interface, logos, trademarks, and all underlying technology, are and remain the exclusive property of ULCUT AI Creative Studio and its licensors. The Service is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purposes, subject to these Terms. This license does not include the right to modify, reproduce, distribute, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our proprietary materials, except as incidentally necessary for normal use of the Service.

8.3 Your Input

You retain ownership of any prompts, images, or other content you submit to the Service ("Input"). By submitting Input, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and store your Input solely for the purpose of providing and improving the Service. We do not use your Input to train AI models.

8.4 DMCA and Takedown Requests

We respect intellectual property rights and respond to valid takedown requests. If you believe that content on our Platform infringes your intellectual property rights, please contact us at info@ulcut.com with the details required under the Digital Millennium Copyright Act (DMCA) or applicable law in your jurisdiction.

9. Third-Party Services

The Service integrates with various third-party services, including but not limited to:

Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices, content, or availability of third-party services. We do not endorse and are not liable for any loss or damage caused by your reliance on third-party services.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  1. IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  2. WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  3. WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY AI-GENERATED CONTENT.
  4. WARRANTIES THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.
  5. WARRANTIES REGARDING THE QUALITY, SUITABILITY, OR AVAILABILITY OF ANY AI MODELS OR PROVIDERS.

You acknowledge that AI-generated content may contain inaccuracies, artifacts, distortions, or unexpected results. You assume all risk associated with the use and reliance upon AI-generated content.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ULCUT AI CREATIVE STUDIO, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00).

12. Indemnification

You agree to indemnify, defend, and hold harmless ULCUT AI Creative Studio, its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  1. Your use of the Service or any content generated through the Service.
  2. Your violation of these Terms.
  3. Your violation of any third-party rights, including intellectual property rights.
  4. Your violation of any applicable law, rule, or regulation.
  5. Any content you submit, upload, or otherwise make available through the Service.

13. Service Availability & Modifications

We strive to maintain high availability but do not guarantee that the Service will be available at all times. We may experience downtime due to maintenance, updates, server issues, or circumstances beyond our control. We reserve the right to:

  1. Modify, suspend, or discontinue any part of the Service at any time, with or without notice.
  2. Add or remove features, AI models, or capabilities.
  3. Impose limits on certain features or restrict access to parts of the Service.
  4. Perform scheduled or emergency maintenance that may temporarily affect availability.

We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service, provided that we make reasonable efforts to provide advance notice of significant changes.

14. Termination

14.1 Termination by You

You may terminate your account at any time by deactivating it through your Profile > Security page or by contacting us at info@ulcut.com. Upon termination, your right to use the Service will immediately cease.

14.2 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  1. Breach of these Terms.
  2. Engagement in prohibited activities as described in Section 7.
  3. Non-payment of fees owed.
  4. Extended period of account inactivity (180 days or more).
  5. Request by law enforcement or government agencies.
  6. Discontinuance or material modification of the Service.

14.3 Effect of Termination

Upon termination of your account: (a) all licenses and rights granted to you under these Terms will immediately terminate; (b) you must cease all use of the Service; (c) any unused credits will be forfeited and are non-refundable; (d) we may delete your account data and generated content after a reasonable retention period. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 8, 10, 11, 12, and 16.

15. Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

We implement industry-standard security measures including AES-256 encryption for sensitive data, HTTPS encryption for all connections, and secure UUID-based storage paths for generated content. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

16. Governing Law & Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ULCUT AI Creative Studio operates, without regard to its conflict of law provisions.

16.2 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at info@ulcut.com and attempt to resolve the dispute informally for at least 30 days.

16.3 Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved by binding arbitration in accordance with the rules of the applicable arbitration authority in the jurisdiction where ULCUT AI Creative Studio operates. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.4 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies published by us on the Platform, constitute the entire agreement between you and ULCUT AI Creative Studio regarding the Service and supersede all prior agreements and understandings, whether written or oral.

17.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of ULCUT AI Creative Studio.

17.4 Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign these Terms without restriction. These Terms will be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, government actions, power outages, internet or telecommunications failures, or failures of third-party AI providers.

17.6 Notices

We may provide notices to you via email to the address associated with your account, through in-app notifications, or by posting notices on the Platform. You are responsible for keeping your email address current. Notices sent by email are considered received when sent.

17.7 Headings

The headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

18. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service, please contact us:

By using ULCUT AI Creative Studio, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them.

We use essential cookies to make AURA work. We'd also like to use analytics cookies to improve your experience.

Learn more in our Privacy Policy